Cookie Policy

Article 1 — What are Cookies and Why We Use Them

RealSnap Inc. (USA) and RealDrop Inc. (Korea) (“we,” “us,” or “our”) use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your online activity. Cookies are small text files placed on your browser or device when you visit a website. We use these technologies to operate and improve the Service, maintain security, and remember your login status and preferences.

Article 2 — Types of Cookies We Use

We use the following four categories of cookies on our Service:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function properly and securely. This includes cookies required for maintaining user sessions, bot detection and security via Cloudflare, and fraud prevention during payment processing via Stripe. If you block these cookies, core functionalities (e.g., logging in, making payments) will not work.
• Functional Cookies: These cookies allow the Service to remember choices you make (such as your language or region) and provide enhanced, more personal features.
• Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our Service. This helps us measure page traffic, assess the performance of core AI features like Agent Mode, and improve the overall user experience.
• Advertising Cookies: These cookies are used by us and our third-party partners to deliver advertisements relevant to your interests and to measure the effectiveness of our marketing campaigns.

Article 3 — Third-Party Cookies and Pixel Tags

We may use pixel tags in our emails to understand how you interact with our communications (e.g., whether you opened an email or clicked a link). Additionally, trusted third-party service providers, such as Stripe, Google, and AWS, may place their own cookies on your device to help us operate and analyze the Service.

Article 4 — How to Manage Your Cookie Preferences

You have the right to withdraw your consent or change your cookie preferences at any time.

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete them. However, please note that disabling Strictly Necessary Cookies may negatively impact your ability to use the Service.
• Consent Management Platform: You can manage your preferences for Analytics, Functional, and Advertising cookies at any time by clicking the “Cookie Settings” link located in the footer of our website.
• Do Not Track: We currently do not respond to “Do Not Track” (DNT) signals from web browsers.

Article 5 — Changes to this Policy and Contact Us

This Cookie Policy may be updated from time to time to reflect changes in our Services. If you have any questions or concerns about our use of cookies, please contact our Privacy Officer at privacy@realsnap.ai.