Terms of Service

Article 1 — Purpose and Definitions

These Terms of Service establish the global conditions governing the use of the “Real Series” fashion AI solutions (including RealDesign, RealSnap, RealDrop, and RealEdit) provided by RealSnap Inc. (USA) and RealDrop Inc. (Korea) (collectively, the “Company”) to users and enterprise customers worldwide (the “Subscriber”).

Article 2 — Contracting Entity, Governing Law, Export Control, and Class Action Waiver

Contracting Entity & Dispute Resolution

RealSnap Inc. (USA) acts as the contracting entity for Global Users via Stripe. This Agreement shall be governed by the laws of the State of Delaware. ANY DISPUTE SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION UNDER AAA RULES. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION. RealDrop Inc. (Korea) acts as the entity for Korean Enterprise Users paying in KRW, governed by the laws of the Republic of Korea, with exclusive jurisdiction in the Seoul Central District Court.

Export Control

You agree to comply with all applicable United States and international export control laws. You represent that you are not located in any U.S.-embargoed country or on any U.S. Government list of prohibited parties.

Article 3 — Subscriptions, Auto-Renewal, and Credits

• Auto-Renewal & No Refunds: Subscriptions automatically renew unless canceled prior to the end of the current billing cycle. Credits have no cash value and are non-refundable and non-transferable.
• Credit Rollover Policy: Monthly subscription credits do not roll over and expire at the end of the billing cycle, except where conditional rollover is expressly granted in an Enterprise or Annual agreement. Top-up credits purchased separately may roll over for up to 12 months.
• Credit Forfeiture: All unused credits, including any rolled-over balances, expire and are forfeited immediately upon subscription cancellation or downgrade.

Article 4 — Intellectual Property, Strict AI Training Opt-Out, and Customer Reference

• Ownership & No Retraining: You own your Input and Output. Unlike general AI platforms, the Company strictly prohibits the use of your confidential Input Data or generated Outputs to train, retrain, or improve its general foundation AI models. Custom Trained Models will be permanently destroyed upon termination.
• Pre-generated AI Models: The Company provides shared, pre-generated virtual models and templates on a non-exclusive basis. The Subscriber waives any claims regarding the exclusivity of Outputs generated using these public assets.
• Customer Reference: The Company reserves the right to use the Subscriber's name, trademark, and logo on its website and marketing materials to identify the Subscriber as a customer, unless the Subscriber explicitly revokes this right in writing.
• Feedback: You grant the Company a royalty-free, perpetual, worldwide license to use or incorporate any suggestions or feedback you provide relating to the Service, without any compensation to you.

Article 5 — Prohibited Conduct & Beta Services

• Prohibited Conduct: You shall not upload non-consensual biometric data, generate illegal, obscene, or hateful content, or use the Service's APIs or Outputs to train, fine-tune, or reverse-engineer competing AI models.
• Beta Offerings: The Company may offer “beta” or test features. These are provided on an “AS-IS” basis without warranties of any kind, and the Company assumes no liability for any errors or data loss arising from their use.

Article 6 — DMCA & Copyright Infringement Claims

The Company complies with the Digital Millennium Copyright Act (DMCA). Copyright infringement claims can be submitted to our Designated Agent at legal@realsnap.ai.

Article 7 — AI Disclaimers, Human Review & Global Compliance

• Human Review & Bias Disclaimer: Due to the nature of machine learning, Outputs may contain inadvertent errors, physical hallucinations, or biases, and may coincidentally resemble real persons. The Company strongly recommends that all AI-generated Outputs be reviewed by qualified personnel before commercial application. The Subscriber assumes all risks and liabilities associated with the use of the Outputs.
• Global Regulations & Labeling: The Subscriber bears sole responsibility for complying with all regional AI labeling and transparency laws (e.g., the EU AI Act, South Korean AI Basic Act) when using Outputs commercially.

Article 8 — Limitation of Liability and Damage Cap

• Exclusion of Indirect Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THIS AGREEMENT.
• Absolute Cap on Liability: IN NO EVENT SHALL THE COMPANY'S AGGREGATE, CUMULATIVE LIABILITY IN ANY WAY RELATING TO THIS AGREEMENT OR THE SERVICES EXCEED THE AMOUNT OF FEES ACTUALLY RECEIVED BY THE COMPANY FROM THE SUBSCRIBER DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.